Napersoft announced today that Ambrose Employer Group, LLC has selected Napersoft’s Customer Communications Management (CCM) software. Napersoft’s premier document automation software has been specifically designed to improve business processes and customer communications.

“The Napersoft professional services team went well above and beyond in attention to detail during our implementation. We are very appreciative of their commitment to the success of our project”

As a professional employer organization, Ambrose provides outsourced human resources, payroll and benefits administration for white-collar organizations. With their unique expertise in financial services, business and professional services, start-up, technology and media companies, it is no surprise the company has a prospering and growing client base.

With the addition of Napersoft CCM, Ambrose now has the capability to create, edit, personalize, and distribute customized documents in an efficient and hassle-free manner. Kimberly Diorio, Director of Client Services at Ambrose Employer Group, commented on the benefits of the Napersoft system, “We are pleased to have this process automated and can already see how Napersoft will help us make changes to our documents easily going forward and save time.” With the ability to use a template design tool built on Microsoft Word, employees quickly learned the authoring process and have already built templates, paragraphs, and image components to support their orientation guide, a key document that is distributed to all of their customers.

Napersoft responded quickly to Ambrose’s immediate need for a solution by providing a smooth and timely transition to the new system. “The Napersoft professional services team went well above and beyond in attention to detail during our implementation. We are very appreciative of their commitment to the success of our project,” Diorio added.