I've been involved in several major litigation cases, as a consultant / expert, to do with IT&T issues. The cost and complexity of the legal "discovery" process has paid for the acquisition and implementation of a DM system without consideration of the other benefits and ROI considerations. I'm now involved in a start-up business, on a much smaller scale than the large corporates that I acted for as a consultant. What's available and cost effective in DM at the small business end of the market?